FAQ

Are you accredited with the Better Business Bureau?

Yes we are! Tidal Remodeling is an A+ accredited business with the BBB. To learn more, check out our BBB profile.

 

Are you a licensed, bonded, and insured contractor?

Yes, Tidal Remodeling is a fully licensed contractor with the California State Licensing Board (CSLB) since 2013. We hold a General B license, which allows us to perform various types of home improvement and construction work. In addition to being licensed, we are also fully bonded and insured. This ensures that our clients are protected in the event of any unforeseen circumstances, and it demonstrates our commitment to delivering high-quality, professional services with the utmost care and responsibility.

 

How long has Tidal Remodeling been in business?

Tidal Remodeling was established in 2013 as a family-owned business that relied on word-of-mouth and referrals. Over the years, we received overwhelming support from our clients, which inspired us in 2022 to expand our reach. We decided to go online and extend our services to all of San Diego county, allowing us to connect with a broader community and share our expertise and commitment to innovation, sustainability, and community with more homeowners in need.

 

What specific services do you provide?

Our complete list of services include:

 

Do you offer free estimates and consultations? How can I schedule one?

Yes, we offer free inspections and estimates for all our services. To schedule a consultation, please click here.

 

How long does a typical project take to complete? Will I be informed of any changes to the project timeline?

Project timelines depend on the size and complexity of the project. Here are some general estimates for various services.

  • Roofing: 4-6 days from project start
  • Painting: 8-12 days from project start
  • Windows: 1-2 days (plus 1-2 months for window delivery)
  • Insulation: 1-2 days from project start
  • Turf & Pavers: 1-14 days from project start
  • Solar: 1-2 days (plus 1-2 months for permit approval)
  • Gutters: 1 day from project start
  • Patio covers: 1-3 days (plus 2-3 months for material delivery)

 

At Tidal Remodeling, we believe in transparency and clear communication. Your dedicated project manager will keep you informed throughout the project, ensuring a smooth and surprise-free experience.

 

Do you provide warranties or guarantees for your work and materials?

Yes, we offer warranties for our services. Roofing, painting, and windows come with lifetime warranties provided by the manufacturers. Additionally, we offer our own supplemental labor warranties depending on the service. For more details, please consult with our representative during your consultation.

 

Can you provide references or testimonials from previous clients?

Absolutely! On request, we can provide a number of homeowners that have agreed to testify on their experience working with us. As you might suspect, we respect the privacy of our clients, and therefore only provide contact info for those homeowners that have agreed to speak on our behalf in advance.

 

How do you ensure your projects are eco-friendly and sustainable?

We partner exclusively with manufacturers and distributors that have been recognized for their exemplary sustainable business practices. You can learn more about our partners by visiting our community page. Furthermore, we’ve gone one step further to partner with Only.One, where together we plant Mangrove trees in Kenya that completely offset our carbon emissions.

 

What financing options do you offer, and how can I apply?

We offer a variety of secured, unsecured, and same as cash financing options to suit your needs. During your consultation, our representative will help you choose the best option for you and your family. The qualification process takes only a few minutes with an immediate application decision.

 

How do you handle project-related permits and inspections?

For any city that requires permits and inspections, our team takes care of the entire process, ensuring a smooth and hassle-free experience for you. So sit back, relax, and enjoy.

 

Do you offer any discounts or promotions, such as for military veterans or first-time clients?

Tidal Remodeling is proud to offer a special discount for our local heroes and first-time clients. We provide a 10% discount on our services to show our appreciation for the hard work and dedication of local heroes such as military personnel, first responders, teachers, and healthcare professionals. Additionally, to welcome new clients to the Tidal Remodeling family, we also extend this 10% discount to first-time customers.

We believe in giving back to our community and supporting those who make a positive impact on our lives. These discounts are just one way we demonstrate our commitment to providing exceptional service and value to all of our clients.

 

What measures do you take to minimize disruption to my home and daily routine during the project?

We understand that home improvement projects can potentially disrupt your daily routine. That’s why we take several measures to minimize any inconvenience during the process. First, we work closely with you to develop a project schedule that accommodates your needs and preferences. Our team is committed to maintaining a clean and organized work area, ensuring that your home remains as comfortable as possible throughout the project.

Additionally, we make it a priority to keep open lines of communication with you. This means providing regular updates on our progress and addressing any questions or concerns you may have promptly. By working efficiently, adhering to the project timeline, and being respectful of your home and daily activities, we aim to make your home improvement experience as smooth and stress-free as possible.

 

What is your policy for addressing any concerns or issues that may arise during or after the project’s completion?

If you have any concerns or issues during or after the project’s completion, addressing them is easy! Simply give us a call or send us an email with some photos of the areas in question, and we’ll be more than happy to address your concerns promptly. Our team is dedicated to ensuring your satisfaction throughout the entire process, and we’re always available to provide support and solutions for any concerns that may arise.

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